Resume

Eighteen years,
operator and builder.

Seattle, WA · remote OK·theseanfischer@gmail.com·open to new work

resume.pdf ↓resume.json ↓
190
events delivered, 10,320 guests
$874K
event actuals at Pier 57
$1M+
bulk-ticket channel built end to end
~$42K/yr
recurring savings found by vendor audits
500+
broadcast hours, 200,000+ viewers
$2M
funding supported by design work
2023 — now

Great Western Pacific · Miners Landing at Pier 57

Director of Events, Marketing & Strategic Partnerships

Coordinate about 20 decision makers and 40+ staff across events, marketing and operations for 13 concepts, kiosk to fine dining, all on Toast; own events, partnerships, web and the venue's operating technology for Seattle's waterfront landmark.

  • Led the 2026 Sasquatch Mountain opening as a three-stage rollout (Friends & Family, Media & Partners, public) with one tracking system across operations, marketing and partners; it drew every local news channel, 8 high-profile influencers, the Mayor of Seattle, Visit Seattle, Friends of Waterfront Seattle, the Downtown Seattle Association and about 700 tourism-industry tastemakers.
  • Delivered 190 events for 10,320 guests (Jan 2023 – Jul 2026): $874K in event actuals, $1.27M in recorded grand totals.
  • Built the bulk-ticket partner channel end to end — segmentation, tiered pricing, collateral, contracts, invoicing, controls, and partner relationships — producing $1M+ in documented sales. Anchor partners include Seattle Marriott Waterfront and W Seattle.
  • Landed and ran enterprise and media productions: Microsoft Global Sales Team Celebration ($60,375), the Delta program ($33,207), and support for Netflix’s Love Is Blind.
  • Led the OpenTable-to-Toast Tables migration and ran vendor invoice audits that identified about $42K in annual recurring savings.
  • Built an internal automation platform staff run on their own data: a menu onboarding module that reads old menus, scans and invoices with OCR and a reasoning model, proposes the Toast setup, routes a review checklist to the owner, kitchen manager and accounting, and populates Toast and XtraChef (run at three concepts); cross-concept PMIX and COGS reporting with an automatic leadership dashboard; TripleSeat lead routing, email triage and reply drafting, pricing models and vendor audits. Together they save about 52 hours of management-level work a week.
  • Designed and built the first guest feedback and loyalty program Miners Landing has run, won ownership approval, and am launching it now: nightly Toast feedback ingest, Gemini topic and sentiment extraction, email and SMS review requests, and review verification before points.
  • Built a 10-stage client communication journey plus competitor analysis, baseline pricing, sales assets, SOPs, catering materials, and PCI-compliant e-signature processes.
  • Built and modernized pier57.events and the venue’s customer communications.
  • Ran the technology stack hands-on: Toast POS setup, training, menu and pricing work; Aloha Cloud conversion; Avero; Wi-Fi, networking, printers, phones, and computers.
Toast POSXtraChefTripleSeatAveroGemini (Vertex AI)FirebaseMicrosoft 365n8n
2022 — 2025

Duck Brunch, LLC

Co-Founder · Event Director

Co-founded and ran a recurring themed daytime event that became a staple of Seattle’s arts and nightlife community.

  • Led a team of eight across venue, talent, culinary, vendors, budgets, guest flow, and brand.
  • Built the identity end to end — logo system, monthly flyer series, merchandise, social assets — and duckbrunch.com with ticketing and Stripe payments.
  • Earned coverage in The Seattle Times and Dance Music NW.
SquarespaceStripeAdobe CC
2020 — now

PlampHaus

Owner · Creative Director

Live streaming and media production studio built for the electronic music community.

  • Built the brand, programming model, content system, audience experience, and technical production environment from zero.
  • Produced 500+ hours of programming reaching 200,000+ viewers.
  • Ran residencies on BLOND:ISH’s Abracadabra.TV and label-grade broadcasts for Anjuna, alongside Desert Hearts, Dirtybird, and Listed collaborations.
  • Operates an on-site production branch serving venues in Seattle, Bellingham, and San Francisco.
OBSResolumeAdobe After EffectsMulti-cam switching
2013 — now

Divergent Design Studio

Founder · Principal Consultant

Brand, web, UX, operations and AI systems consultancy; about 100 engagements since 2013.

  • Led about 100 engagements across brand, web, UX, operations and AI systems, turning ambiguous needs into scoped roadmaps, prototypes, prompt and skill systems, documentation and training that drive adoption.
  • Shipped AI products on three model providers (Gemini, OpenAI, Claude) for B2B clients and consumer-facing guests, routing each task to the model that fits it on cost, latency and quality, including local models where data should stay on-site.
  • Build human review into every AI system: sensitive email categories route to a person, loyalty points wait for a verified review, and agent activity is monitored on a private operations platform that also routes work between models.
  • Track the AI market daily, from the major labs’ product and pricing moves to the agent-tooling landscape, and evaluate products the way a buyer does: on real work, then by cost, fit and likely adoption.
GeminiOpenAIClauden8nNext.jsFirebase

Earlier

2016 – 19
3Discovered — Lead UI/UX Designer

Design systems, product experience, prototypes, and brand storytelling for a digital-manufacturing marketplace. Design work supported $2M in funding and the acquisition of two enterprise customers; directed a distributed development team of six.

2013 – 14
Dakota Pictures — Graphic Artist

Broadcast graphics for Netflix's Arrested Development, produced to episode deadlines alongside directors and production teams.

2009 – 16
TrainNow.Net — Design Director

Fortune 500 digital learning: LMS design, multimedia production, and UI/UX, including a multi-year online safety training program for Coca-Cola Enterprises.

2008 – 10
Coca-Cola Enterprises — Online Training Production

Enterprise digital training production, including on-site capture at Coca-Cola facilities.

Education

University of Washington
B.A. Design & Visual Communications
2012
Seattle Central Creative Academy
A.A. Graphic Design
2009
Udacity
VR Design & Development
2018 – 19
Brooks Institute
Photography, videography & photojournalism
2004 – 06

Skills

AI & Automation

AI product evaluation (cost, fit, adoption)Multi-model routing by cost, latency and qualityAgentic workflow design & agent monitoringPrompt and skill-system designHuman-in-the-loop reviewAI document ingestion & parsing (legacy menus into Toast and XtraChef)AI-assisted reporting, analysis & content

Strategy & Commercial Leadership

Brand strategy & positioningIntegrated marketing planningAudience segmentationStrategic partnerships & channel programsPricing & competitive analysisProposals, contracts & lifecycle commsRevenue & expense analysisExecutive communication

Events, Hospitality & Experience

End-to-end event strategy & deliveryMulti-venue, multi-stakeholder operationsVendor, talent & culinary coordinationCustomer journey & service designSOPs, training & staffingEnterprise accounts & high-profile productions

Marketing, Creative & Digital

Campaign concepts & messaging playbooksBrand identity & creative directionNext.js & WordPressUI/UX, prototypes & design systemsAdobe Creative SuiteSocial, video & motion graphicsLive content & experiential concepts

Technology & Operations

Toast POS, Toast Tables, Aloha CloudTripleSeat, Avero, XtraChefMicrosoft 365 workflowsNetworking & frontline supportMenu, pricing & POS configurationPlatform migration & vendor audit

Live Production & Broadcast

Broadcast engineering (studio & on-site)Multi-platform streamingAudio-reactive real-time visualsMulti-camera productionMotion graphics & VFX

These figures come from TripleSeat exports, signed invoices, and platform reports — not estimates. Ask to see any of them.

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